Terms and Conditions

Risk Warning

I am aware that by my participation in any activities arranged by the Provider, certain risks or dangers may occur which could include:

  • Physical, bodily or psychological injury or death.
  • Physical exertion to which I am not accustomed.
  • Failure of equipment or use of inadequate equipment.
  • There may be no or inadequate facilities for treatment or transport to treatment if I am injured.
  • The conditions in which the activities are conducted may vary without warning.
  • I may cause injury to other persons and/or other persons may cause injury to me.
  • I may be injured or die due to the negligence, breach of contract or breach of statutory duty or guarantee of the provider.

I acknowledge that the activities are being undertaken for the purposes of recreation, enjoyment or leisure, and involve a significant degree of risk of physical harm.

I acknowledge that the Activity may be undertaken with one or more other persons as part of a group and that the Provider is not liable for the actions of other participants in the group activity.

By signing below, I acknowledge, agree and understand that the risks associated with the Activities and/or recreational services have been explained to me. I undertake any such risk voluntarily and at my own risk.

I acknowledge that the risk warning above constitutes a “risk warning” in accordance with the Civil Liability Act 2002 (NSW) and the Civil Liability Act 2002 (WA).

 

Participant’s Warranties

I agree to abide by any of the Provider’s rules, and any direction or instruction given to me by the Provider during the course of the Activities. I agree to use and/or wear any equipment given to me by the Provider.

I declare that I am medically and physically fit and able to participate in the Activities. I acknowledge that I must, and agree that I will, disclose any pre-existing medical or other condition, injury or concern that may affect the risk that either I or any other person will suffer injury, loss or damage during the course of the Activities and notify the Provider of any injuries, illness or concerns that may arise during the Activity. I will not engage in any reckless, negligent or foolish behaviour or any other behaviour that is likely to cause injury to me, any other participant or person.

I agree that if I suffer any injury or illness, the Provider may provide evacuation, first aid and/or medical treatment at my expense and that my acceptance of these terms and conditions constitutes my consent to such evacuation, first aid and/or medical treatment.

I declare that I have not consumed any alcohol or mind altering substance, or medication that may impact my judgement or physical capacity, before or at the time of engaging in the Activities.

Exclusion of liability

I agree to and unconditionally release, waive, discharge and forever hold harmless, the Provider or any of its employees, agents, directors or officers, from any claims as a result of any personal injury sustained, whether caused by the Provider’s negligent act or wilful act or omission, breach of contract, breach of statutory duty, error, or otherwise in connection with or arising out of the Activities.

I agree that the Provider will not be liable for any claims for personal injury that may be brought against it as a result of or in connection with any act, omission, default, failure or error on the part of the Provider, and agree to indemnify and keep indemnified the Provider in respect of any such claims.

Waiver

It is possible for a supplier of recreational services to ask you to agree that the statutory guarantees under the Australian Consumer Law (which is schedule 2 to the Competition and Consumer Act 2010 (Cth)) do not apply to you. If you sign this form, you will be agreeing that your rights (or the rights of a person for whom or on whose behalf you are acquiring the services) to sue the Provider in relation to the Provider’s services or the activities that you undertake because the services or activities provided were not in accordance with the guarantees are excluded, restricted or modified as set out below.

For Queensland, New South Wales, Western Australia, Tasmania, Northern Territory and Australian Capital Territory and Commonwealth

By signing this form, you agree that the liability of the Provider in relation to the activities (as defined by the Competition and Consumer Act 2010 (Cth), the Consumer Affairs and Fair Trading Act (NT) and the Australian Consumer Law) and recreational activities (as defined by the Civil Liability Act 2002 (NSW) and the Civil Liability Act 2002 (WA)) for any:

  • Deaths;
  • Physical or mental injuries (including the aggravation, acceleration or recurrence of such an injury);
  • The contraction, aggravation or acceleration of a disease;
  • The coming into existence, the aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs in relation to an individual:
    • That is or may be harmful or disadvantageous to you or the community; or
    • That may result in harm or disadvantage to you or community;

That may be suffered by you (or a person for whom or on whose behalf you are acquiring the services) resulting from the supply of the recreational services or recreational activities is excluded.

For Victoria

Warning under the Australian Consumer Law And Fair Trading Act 2012 (Vic)

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you—

  • Are rendered with due care and skill; and
  • Are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
  • Might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the supplier is entitled to ask you to agree that these statutory guarantees do not apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 if you are killed or injured because the services provided were not in accordance with these guarantees, are excluded, restricted or modified in the way set out in this form.

NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

I Agree to Buckle up Bushrides Booking Terms & Conditions as stated below

Buckle Up Bushrides (BUBR) reserves the right to alter or cancel any ride, in which case no liability shall fall on BUBR. If BUBR decides to cancel the trip for reasons other than Park closure due to weather conditions, no refund will be given.
If BUBR is forced to cancel or delay a trip due to Parks Victoria closing the Park due to weather conditions, pandemic or otherwise, all monies paid for the trip may be transferred to another ride depending on circumstances, if circumstances are beyond our control full refund will not be given. Please refer to your travel insurance policy.
In the circumstance that we are required to change or cancel your booking, we agree to:
- Providing necessary information of changes and/or cancellations where possible to do so;
- offer you an alternative if applicable.
- Transfer your booking to an alternative date if comparable dates are available.

Any personal expenses incurred by the participants as a result of any delay, alteration or curtailment of departures, no matter how caused, are their own responsibility. BUBR is unable to guarantee connections.
Weight restrictions of 95kg apply but we ask that you inform us if you are above 6 foot and a little heavier than this. Horse riding is a risk sport that requires some form of fitness and balance, please talk to us on booking.
All riders must wear a helmet that is to Australian Standards, these will be provided.
Ambulance, Health and Travel Insurance is strongly recommended, although we do our upmost to ensure your safety.
The Customer understands and acknowledges that horse riding is inherently a dangerous activity and accepts that there are risks associated with horse riding including the possibility of injury, death, loss or damage.
Cancellations
Cancellations by you
We do not offer refunds on our horse rides.

We understand circumstances can change unavoidably therefore deposits and final payments will be transferred to an alternate trip date once with no penalty if formal cancellation is made 4 weeks prior to the tour departure.

100% of payment will be retained and not transferred to alternate dates if cancellation is made 48 hours out from ride departure, or where you are unable to find a replacement rider for your saddle.
Please refer to our Travel Insurance Policy.

*It is requirement for all our long rides 5 days - 8 days that all guests have valid travel insurance. Travel insurance must be valid before final payment is submitted. Buckle up Bushrides requests to see the currency of your policy (certificate of policy) before final payment is made. Buckle up Bushrides will maintain your privacy by ensuring information is handled in accordance with data privacy regulations.

Typically travel insurance costs $10 - $30 per day. If you choose not to take out travel insurance Buckle up Bushrides Pty Ltd is unable to refund your ride.
We can recommend https://www.covermore.com.au/ as an optional travel insurance provider, alternatively you can talk to your travel agent for a suitable policy. It is a requirement by us that your travel insurance policy is inclusive of Natural Disaster i.e. Bushfire.

Travel Insurance Benefits
- Amendment and cancellation cost
- Car rental excess
- Travel delay expenses
- Missed flights and connections
- Natural disaster cover (Bushfires, Flooding, etc.)
- Injury or illness

In the case where a customer does not arrive for a ride and has made no attempt to cancel their ride, full payment will be charged or retained.

Changes or cancellations by Buckle Up Bushrides Pty Ltd
We reserve the right to change or cancel your booking when it is necessary to do so, for example, in the event of a natural disaster, pandemic or threat to human life.

In the unlikely event that Buckle Up Bushrides Pty Ltd is forced to cancel or postpone a ride due to extreme weather conditions, natural disaster, pandemic or terrorism no refund will be given.