Booking Terms & Conditions

• Buckle Up Bushrides (BUBR) reserves the right to alter or cancel any ride, in which case no liability shall fall on BUBR. If BUBR decides to cancel the trip for reasons other than Park closure due to weather conditions, all money paid will be refunded or transferred to another trip at the guest’s preference.
• If BUBR is forced to cancel or delay a trip due to Parks Victoria closing the Park due to weather conditions, pandemic or otherwise, all monies paid for the trip will be transferred to an alternate ride.
• Any personal expenses incurred by the participants as a result of any delay, alteration or curtailment of departures, no matter how caused, are their own responsibility. BUBR is unable to guarantee connections.
• Weight restrictions of 95kg apply but we ask that you inform us if you are above 6 foot and a little heavier than this.  Horse riding is a risk sport that requires some form of fitness and balance, please talk to us on booking.
• All riders must wear a helmet that is to Australian Standards, these will be provided.
• Ambulance, Health and Travel Insurance is strongly recommended, although we do our upmost to ensure your safety.
• The Customer understands and acknowledges that horse riding is inherently a dangerous activity and accepts that there are risks associated with horse riding including the possibility of injury, death, loss or damage.

Cancellations

• Cancellations by you

  We do not offer refunds on our horse rides.

  We understand circumstances can change unavoidably therefore deposits and final payments will be transferred to alternate trip dates with no penalty if formal cancellation is made 4 weeks prior to the tour departure.

  100% of payment will be retained and not transferred to alternate dates if cancellation is made 48 hours out from ride departure.

  * We highly recommend you take out travel insurance for your horse riding holiday.  Please chat to us or your Travel Agent.

  In the case where a customer does not arrive for a ride and has made no attempt to cancel their ride, full payment will be charged or retained.

  Changes or cancellations by Buckle Up Bushrides Pty Ltd

  We reserve the right to change or cancel your booking when it is necessary to do so, for example, in the event of a natural disaster, pandemic or threat to human life.

  In the unlikely event that Buckle Up Bushrides Pty Ltd is forced to cancel or postpone a ride due to extreme weather conditions, natural disaster, pandemic or terrorism no refund will be given.